Delivery | Websters Distinctive Furniture


Delivery charges may be payable by You for Delivery of Your Goods. The amount of the Delivery Charge will depend on the location of the delivery address. We will notify You of the delivery charge payable at point 3 in the Orders for Goods section above.

We will endeavour to deliver the Goods within 28 days of the Goods being available for delivery and to deliver in the agreed time slot (either a morning (am) or afternoon (pm) however time of delivery shall not be of the essence and for the avoidance of doubt We shall not be liable for any direct indirect or consequential loss or damage suffered by You arising due to delay in delivery or non-delivery of Goods.

If Our delivery staff consider the means of access is unsafe We will not deliver the Goods until You provide Us with safe access.

We will not be responsible for any additional costs, other than normal transport costs, in effecting a delivery including (without limitation) the removal of doors and windows to gain access.

You are obliged to provide Us with any required parking permits in advance and shall indemnify Us for any parking costs or parking fines incurred whilst unloading Your Goods at the delivery address.

Delivery of the Goods will be made to the main entrance of the delivery address set out in the letter confirming Your order. If the delivery address details are incorrect You must notify us within 3 working days of the date of the letter. Please note that We deliver Goods only to specified regions within mainland England and Wales. In the event that the corrected address provided by You to Us is not within the specified regions within which We deliver, We will be in a position to terminate the contract between us We shall not be liable to You for any direct or indirect losses arising out of termination of the contract.

If We are invited to place the Goods in position in the delivery address We will do so as a invitee of You. Save where damage results from Our negligence or Our employees’ negligence We will not be liable for any damage to Your property or that of third parties or of any premises occurring in the course of Our delivery of the Goods to You. All Goods must be inspected on delivery by You (or an adult representing You) and You (or an adult representing You) shall sign a delivery note to confirm the delivery and inspection of the Goods. We may treat a refusal to sign a delivery note as a refusal to take delivery of the Goods being delivered.

We may deliver the Goods by separate instalments and We will notify You on delivery of the first instalment if delivery by a second or further instalment is required.

If You are unable, for whatever reason to take delivery of the Goods on the agreed delivery date including but not limited to where the means of access is unsafe, We reserve the right to charge You an additional delivery charge for each subsequent delivery which is payable in advance of any further attempts by Us to deliver Your order.